Dear Philip,
I want to let you know how pleased I have been with your workers, Ed and John, who have rebuilt my chimney. They have been great to work with, ever efficient, polite, intelligent and considerate. They took the time to remove a pesky bird nest high in the second floor of the house in the air duct of the clothes dryer on their way to the chimney. When I was getting out to my car today as they were cleaning up their scaffolding and equipment, I dropped a soft drink bottle on the sidewalk. I went into the house and before I could get back with a broom to clean up the broken glass they had the whole thing swept up. Perhaps most of all they were most pleasant to talk with as they passed through the house from time to time. I want to thank you wholeheartedly for their service. I will certainly be in touch again for any thing I may need involving my fireplaces or chimney.
Sincerely Yours,
Carl E. Krumpe, jr.